Kako saopštiti klijentu da se rok pomera jer ne može biti ispunjen?
In case there were unexpected circumstances and complications
Unfortunately, a series of unexpected issues emerged during the final stages of the project, hindering our progress. While we should have communicated these challenges earlier, I realize that it does not excuse the impact it has had on your plans and expectations.
To rectify the situation, I have initiated a thorough review of our processes and identified areas for improvement. Additionally, I have allocated additional resources and streamlined our internal coordination to ensure the timely completion of the project. We are committed to delivering the final work to you as soon as possible.
Your team did not organize at its best and you guarantee for the final result
It seems that as a consequence of not predicting some difficultites(you can write here explicitly what happened) we are afraid that we have to move the deadline.
To mitigate the impact of the delay, I have taken immediate action by reallocating resources and increasing the team's efforts to complete the project. I am confident that we will deliver the final work to you within the revised timeline of [new deadline]. Rest assured, I am personally overseeing the project to ensure its smooth and timely completion.
In case that some of your team members are ill
I am writing to apologize for the delay in delivering [project/task]. I regret to inform you that some of our team members fell ill, which has caused unexpected disruptions in our workflow and hindered our ability to meet the agreed-upon deadline.
We understand the frustration and inconvenience this may have caused you and your team.
To address this situation, we have taken immediate action by redistributing the workload among the remaining team members and seeking external assistance to ensure the project's completion. Our primary focus is to expedite the remaining tasks while maintaining the quality and standards you expect from us.